In the middle of such a terribly sad week of purposeful death/terrorism in Boston and accidental death/deep sadness in Texas something really good happened in a very small way in Idaho.
Cartridge World is a small franchise with a few retail outlets in Idaho.
I shop at the one in Boise, just up "State Street" from the Idaho Capitol Building.
Recently, our family printer broke down. I called Cartridge World and asked one of their staff, Jason King, if he would take time and evaluate the scope of the problem. His analysis showed the family print monster roared no more. Thousands of images, documents and printed emails had taken their toll.
So, that was that.
And I was at a loss.
In the middle of some key things I daily do as a coach and author, my schedule does not allow time for solving mechanical chaos.
Yet, like you, the Mansfields needed a printer... ASAP.
His recommendation was clear and simple. And then the magic started happening.
As he talked, he began offering a number of things for our family's benefit. One after another. Help, help, help.
And he genuinely cared for solutions to our chaos. Problem - solution. Problem - solution. And finally a price our family could handle.
All done with a smile. The young lady at the front desk joined us as we chatted about my family, my grandson and my many years of using their services.
Businesses in the neighborhoods of our country keep helping people amid national pain. And we are glad they do.
Normalcy. Kindness. Service.
That is America.
Thanks Cartridge World.
You make it a better world.